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Welcome to Disney Infinity Support!

Find answers to all of your Disney Infinity questions here. Enter your question or a keyword into the search bar, or choose an article to get started!


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What can I do when I'm logged in to help.disney.com?

 Learn how to use the My Tickets feature.

What does the Disney Infinity (2.0 Edition) Starter Pack for PS Vita include?

 Learn more about the exclusive Figure and Game Card included in this Starter Pack.

How do I log in to help.disney.com?

 Learn how to use the My Tickets feature.

About Disney Infinity (2.0 Edition)

 Learn more about the game, including features and system requirements.

What are the game controls in Disney Infinity (2.0 Edition) for PC?

 Learn about Biped, Car, Pack and Tool controls, and more in Disney Infinity (2.0 Edition) for PC.

What do I do if I see the error message "Oops! Your account needs attention"?

 Learn how to set up a Primary Account.

Will my PC or Windows Device run Disney Infinity (2.0 Edition)?

 Learn more about the requirements needed to run Disney Infinity (2.0 Edition) for PC & Windows Devices.