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Welcome to Disney Infinity Support!

Find answers to all of your Disney Infinity questions here. Enter your question or a keyword into the search bar, choose a product, or select an article to get started!


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How do I switch my console user profile when playing Disney Infinity (2.0 Edition)?

 Learn how to change user profiles on a PS4, PS3, Xbox 360, Xbox One, and Wii U.

Which Figures are currently available for Disney Infinity?

 Learn more about Figures on the Infinity character page.

Why can't I edit my Toy Box in Disney Infinity (2.0 Edition)?

 Learn how to unlock toys or items from your Disney Infinity Toy Box.

What is a Network Account?

 Learn more about Xbox Live, PlayStation Network/PSN, and Nintendo Network ID.

How do I start building in my Toy Box?

 Learn more about building and creating in your Toy Box.

Where can I find more information about digital purchases?

 Learn more about unlocking items, using PayPal, requesting a refund, and more.

What do I do if I have a damaged or defective Disney Infinity item?

 Learn how to troubleshoot issues with your Base, Disc, Figure, or Power Disc.