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Find answers to all of your Disney Infinity questions here. Enter your question or a keyword into the search bar, or choose an article to get started!

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What do I do if I have a damaged or defective Disney Infinity item?

 Learn how to troubleshoot issues with your Base, Disc, Figure, or Power Disc.

What are the Game Controls in Disney Infinity: Toy Box 2.0?

 Learn about the controls on iPad and Android device.

Can I download and upload my Toy Boxes between my iPad or Android tablet and other platforms?

 Learn how to access your Toy Boxes in Disney Infinity: Toy Box 2.0.

Why do my unlocked characters appear locked in Disney Infinity: Toy Box 2.0?

 Learn how to adjust the date and time settings on your iPad.

How do I play with my Disney Infinity Figures in Disney Infinity: Toy Box 2.0?

 Learn how to access virtual Figures and characters in the app.

Can I play with Disney Characters in the Marvel Toy Box Games and vice versa?

 Learn more about unlocking different Toy Box modes.

What should I consider before I purchase Disney Infinity (2.0 Edition) in another country?

 Learn more about purchasing the game outside of your home country.