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Welcome to Disney Infinity Support!

Find answers to all of your Disney Infinity questions here. Enter your question or a keyword into the search bar, or choose an article to get started!


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Your Disney Account: Setup and General Info

 Info on setting up and managing a Disney Account for Disney Infinity for PS3, PS4, Xbox 360, Xbox One and Wii U.

How do I link my console to my Disney account?

 Learn more about linking your console to your Disney account in Disney Infinity for PS3, Xbox 360, and Wii U.

How do I link my Disney account to Disney Infinity (2.0 Edition)?

 Learn more about linking your Disney account to Disney Infinity (2.0 Edition).

Troubleshooting Digital Download of Disney Infinity for Wii U

 Instructions for setting up external storage to download Disney Infinity for the Wii U from the Nintendo eShop

How do I stay safe online?

 Learn more about how Disney Infinity keeps its players safe.

Why isn’t my Wii™ game disc recognized?

 Learn how to troubleshoot technical issues in Disney Infinity.

How do I replace a damaged or defective item?

 Learn more about Disney Infinity and Disney Infinity (2.0 Edition).