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Frequently Asked Questions

Answers to questions about Disney Infinity, including how to get started.

Figures and Base: Setup

Instructions for setting up figures and base in Disney Infinity: Toy Box Challenge for Nintendo 3DS

Disney Account: Setup and General Info

Info on setting up and managing a Disney Account for Disney Infinity for PS3, Xbox 360 and Wii U

Disney Infinity - FAQ: Community

Answers to questions about online community interaction in Disney Infinity including how to make friends and chat

Previously Unlocked Characters appear Locked

Characters unlocked via web code redemption appear locked in Disney Infinity: Toy Box for iPad

Disney Infinity - Power Discs - Console

How to use Power Discs to enhance your gaming experience in the Disney Infinity console game

Error: "User created content is blocked for one or more signed-in profiles"

Solution for error when downloading a Disney Infinity toy box through Toy Box Share on an Xbox 360