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How do I use Downloads?

posted on 2016/08/24

Downloading from DisneyLife 

Everything on DisneyLife can be downloaded. How long each download takes will depend on the file size, as well as your internet connection.
Here’s what you do:
  1. From the title page, check the size of the download. 
  2. If you’re happy to go ahead, tap the Download button (the downwards-pointing arrow).
  3. You can check the progress of your download at any time.
Congratulations: you’re ready to enjoy DisneyLife offline! 

Playing your downloads

When your download is complete, it will appear in Downloads

You will need to be signed in before enjoying your downloads, you will need to be online in order to sign in.

To find it:
  1. From the home screen, tap your Character in the top right corner. 
  2. Tap Downloads.
  3. Choose your download.
  4. Tap the Play button, and enjoy!

If you are trying to access your downloads from outside the UK, you will need to set your device to Airplane Mode or turn your Wi-Fi off and a message box will automatically pop up. Now, just select Go To Downloads and enjoy your favourite content.

If you delete the DisneyLife app whilst you are outside of the UK then you won't be able to access your downloads.

Delete your downloads 

If you’d like to free up space on your device, you can delete any of your downloads. Just follow these steps:
  1. From the home screen, tap your Character in the top right corner. 
  2. Tap Downloads.
  3. Go to the item you want to remove. Below each tile, you’ll see a Download button. Tap this, and that item will be removed from your Downloads.

– Seagull, Finding Nemo

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