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How do I redeem a gift certificate?

posted on 2014/08/25


If you have received a Gift Certificate, the activation process is the same as a Membership Card.

Make sure you have the Gift Certificate number, your penguin account name, and password before heading to our activation page.

If you haven't created a penguin yet, you can do so on our
Create Your Penguin page.

 
1. Go to the activation page. There are two different ways to get there:
 
A. Scroll to the bottom of the home page and select Activate Card.
 
activate card home page
 
 
B. Scroll down to Gift Certificates on our Membership page and select Activate Now.
 
Image of gift certificate activation page
 
2. Choose the account you wish to have your Gift Certificate on.
 
A. If you already have a penguin, enter your penguin name and password, then select Log in & Purchase.
 
B. If you haven't created an account yet, select Create & Activate.

Image of gift certificate login screen
 
3. Confirm you have chosen the correct penguin.
 
Image of Confirmation penguin screen
 
4. Enter in the Gift Certificate number and email address where you would like to receive your receipt. You can find your Gift Certificate number in your emailed receipt or on your printed receipt.
 
Gift certificate  Gift certificate

Image of gift certificate redemption page
 
5. Press Redeem and enjoy unlimited access to Club Penguin!

 

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