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I am unable to log in using Chrome on a Mac

posted on 2014/08/25

If you are using Chrome on a Mac, and are unable to log in to Club Penguin, follow the steps below.

Ask an adult for help before you download or make changes to your settings.
  • In a browser other than Chrome, download the latest version of Adobe Flash Player
  • Once Adobe Flash Player is installed, open Chrome and type chrome://plugins/ in the URL bar
  • Check to make sure there are two versions of Adobe Flash Player installed
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  • Click on 'Details' in the top right corner
  • Scroll down to Adobe Flash Player
  • Disable the Google Chrome version - this version will have "Google Chrome.app" in the "Location:"
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  • The Google Chrome version of Adobe Flash Player should now be grayed out
  • The new Adobe Flash Player will now be active, and you should be able to log in to Club Penguin
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If you are still having issues, please contact our Player Support team.


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