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Why was my penguin banned?

posted on 2014/08/25

Why was my account banned?
It's important that you always follow the Club Penguin rules when you play. You can find a list of the rules in this article.

Here are a few things your account can be banned for:
  • Using inappropriate language.
  • Bullying other players.
  • Using third party programs to cheat. To learn more, check out What is a third party program and why shouldn't I use one?
  • Asking other players for personal information, directing them to other websites, or sharing your own personal information.
To find out why your account was banned, your parent or guardian can log into their Parent Account.

For more information, your parent or guardian can also send an email to our Player Support Team by clicking the orange Contact Us button below.

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