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Welcome to Club Penguin!

Find answers to all of your Club Penguin questions here. Enter your question or a keyword into the search bar, or choose an article to get started!


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How do I clear my cache?

 Learn how to troubleshoot technical issues.

Why is my connection slow?

 Learn how to troubleshoot technical issues.

Why aren't my child's membership benefits working on the app?

 Learn how to restore a purchase in the Club Penguin app.

Can I play Puffle Wild if I don't have a membership?

 Learn more about purchases in the app.

How do I unlock an item or book with a coin code?

 Learn more about the Club Penguin Treasure Book.

How do I activate my child's account?

 Learn more about your child's Club Penguin account.

How do I complete the Gold Puffle Quest?

 Learn more about puffles, the furry pets in Club Penguin.