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Welcome to Club Penguin!

Find answers to all of your Club Penguin questions here. Enter your question or a keyword into the search bar, or choose an article to get started!


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How do I purchase a membership for my child's account?

 Learn more about Club Penguin memberships.

How do I cancel my membership?

 Learn more about Club Penguin memberships.

How do I clear my cache?

 Learn how to troubleshoot technical issues.

How much does membership cost?

 Learn more about Club Penguin memberships.

Can I get a refund if I purchase a membership in the Club Penguin app?

 Learn more about membership in the Club Penguin app.

What are the new puffle creatures and how do I unlock them?

 Learn more about gameplay.

Can I play Puffle Wild if I don't have a membership?

 Learn more about purchases in the app.