Welcome to Club Penguin!

Find answers to all of your Club Penguin questions here. Enter your question or a keyword into the search bar, or choose an article to get started!

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How do I clear my cache?

 Learn how to troubleshoot technical issues.

Where can I find more information about online safety? - For Parents

 Learn more about how Club Penguin keeps players safe.

How do I delete my account?

 Learn more about your Club Penguin account.

Are memberships refundable?

 Learn more about Club Penguin memberships.

What is a Parent Account and why do I need one?

 Learn more about the Parent Account, including how to manage your child's online time and account information.

What is a third party program, and why shouldn't I use one?

 Learn more about technical terms.

Can I play Puffle Wild if I don't have a membership?

 Learn more about purchases in the app.