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Welcome to Club Penguin!

Find answers to all of your Club Penguin questions here. Enter your question or a keyword into the search bar, or choose an article to get started!


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How do I clear my cache?

 Learn how to troubleshoot technical issues.

What do I do if the game is running slowly?

 Learn how to troubleshoot technical issues.

Why was my penguin banned?

 Learn more about how Club Penguin keeps players safe.

Where can I find more information about online safety? - For Parents

 Learn more about how Club Penguin keeps players safe.

Club Penguin Rules

 Learn more about how Club Penguin keeps players safe.

How do I delete my account?

 Learn more about your Club Penguin account.

How do I update Flash Player?

 Learn how to troubleshoot technical issues.