Welcome to Club Penguin Support!

Find answers to all of your Club Penguin questions here. Enter your question or a keyword into the search bar, choose a product, or select an article to get started!

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How do I clear my cache?

 Learn how to clear your web browser for Internet Explorer, Chrome, Firefox, and Safari.

What are the details of the German and Russian closure?

 Learn more about when and why German and Russian are closing.

Will my membership automatically renew?

 Learn more about Club Penguin memberships.

How do I send an email to Club Penguin?

 Learn how to send an email to the Club Penguin support team.

Why was my penguin banned?

 Learn more about how Club Penguin keeps players safe.

Bean Counters

 Tips and tricks for playing Club Penguin mini games.

How do I change my child's chat mode?

 Learn more about Ultimate and Standard Safe Chat.