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Welcome to Club Penguin!

Find answers to all of your Club Penguin questions here. Enter your question or a keyword into the search bar, or choose an article to get started!


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How do I clear my cache?

 Learn how to clear your web browser for Internet Explorer, Chrome, Firefox, and Safari.

Club Penguin is performing server maintenance. Click here to learn more!

 Club Penguin is performing server maintenance. Click here to learn more!

Why can't I connect to the server?

 Learn how to troubleshoot technical issues.

How do I report another player in the Club Penguin app?

 Learn more about how Club Penguin keeps players safe.

How do I send an email to Club Penguin?

 Learn how to send an email to the Club Penguin support team.

What languages can I play the Club Penguin app in?

 Learn more about the Club Penguin app.

Captain Rockhopper

 Rockhopper is a pirate captain who comes and goes from Club Penguin.