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Welcome to Club Penguin!

Find answers to all of your Club Penguin questions here. Enter your question or a keyword into the search bar, or choose an article to get started!


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Can I change my penguin name?

 Learn more about your Club Penguin account.

Why is my connection slow?

 Learn how to troubleshoot technical issues.

How do I buy a Gift Certificate?

 Learn more about Club Penguin memberships.

Why does my penguin name show up as a bunch of numbers?

 Learn more about your Club Penguin account.

Why doesn’t my penguin name appear online as it does in the app?

 Learn more about accounts in the Club Penguin app.

How do I create a penguin account?

 Learn more about your Club Penguin account.

How do I purchase a membership in Puffle Wild?

 Learn more about purchasing a membership in the app.