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What is a Parent Account and why do I need one?

 Learn more about the Parent Account, including how to manage your child's online time and account information.

What is a ban?

 Learn more about how Club Penguin keeps players safe.

Why does my penguin name show up as a bunch of numbers?

 Learn more about your Club Penguin account.

Why was my penguin deleted?

 Learn more about your Club Penguin account.

How do I delete my account?

 Learn more about removing your Club Penguin account.

Why aren't some parts of the game appearing on my screen?

 Learn how to troubleshoot technical issues.

How do I clear my cache?

 Learn how to clear your web browser for Internet Explorer, Chrome, Firefox, and Safari.