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What is a Parent Account and why do I need one?

 Learn more about the Parent Account, including how to manage your child's online time and account information.

How do I delete my account?

 Learn more about removing your Club Penguin account.

Why aren't some parts of the game appearing on my screen?

 Learn how to troubleshoot technical issues.

How do I clear my cache?

 Learn how to clear your web browser for Internet Explorer, Chrome, Firefox, and Safari.

Why is Google Chrome asking me to enable Flash?

 Learn how to enable Flash in Google Chrome.

How do I cancel my membership through Apple?

 Learn how to cancel your membership through the App Store.

The Director

 The Director is the head of the Elite Penguin Force.