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Welcome to Club Penguin Support!

Find answers to all of your Club Penguin questions here. Enter your question or a keyword into the search bar, choose a product, or select an article to get started!


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How do I clear my cache?

 Learn how to clear your web browser for Internet Explorer, Chrome, Firefox, and Safari.

Why am I unable to log in using Chrome on a Mac?

 Learn more troubleshooting steps for Google Chrome on a Mac.

Where do I buy furniture for my igloo in the Club Penguin app?

 Learn where you can find the igloo furniture catalog.

Why can't I log into Club Penguin?

 Club Penguin is performing server upgrades as of May, 2015.

Will my membership automatically renew?

 Learn more about Club Penguin memberships.

How/where do I buy items?

 Learn where to buy clothing items, furniture for your igloo, game upgrades and more.

Special Roles - Elite Penguin Force

 Learn how to protect the island by becoming an EPF Agent.