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Welcome to Club Penguin!

Find answers to all of your Club Penguin questions here. Enter your question or a keyword into the search bar, or choose an article to get started!


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How do I clear my cache?

 Learn how to troubleshoot technical issues.

What is a Parent Account and why do I need one?

 Learn more about the Parent Account, including how to manage your child's online time and account information.

What Android™ devices are not supported for the Club Penguin app?

 Learn more about the Club Penguin app for Android™.

How do I care for my puffle creature?

 Learn more about puffles in Club Penguin.

Where can I find more information about online safety? - For Parents

 Learn more about how Club Penguin keeps players safe.

Why did I lose my connection to Club Penguin?

 Learn how to troubleshoot technical issues.

How do I purchase a membership for my child's account?

 Learn more about Club Penguin memberships.