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Welcome to Club Penguin!

Find answers to all of your Club Penguin questions here. Enter your question or a keyword into the search bar, or choose an article to get started!


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How do I purchase a membership for my child's account?

 Learn more about Club Penguin memberships.

How does Club Penguin protect users from inappropriate content and language?

 Learn more about how Club Penguin keeps players safe.

How do I cancel my membership?

 Learn more about Club Penguin memberships.

How do I clear my cache?

 Learn how to troubleshoot technical issues.

How much does membership cost?

 Learn more about Club Penguin memberships.

What is a Parent Account and why do I need one?

 Learn more about the Parent Account, including how to manage your child's online time and account information.

Where can I find more information about online safety? - For Parents

 Learn more about how Club Penguin keeps players safe.