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Welcome to the Apps Help Center

Our Apps help center contains app features and requirements, answers to common questions, and troubleshooting tips. Choose a product or enter a question in the search bar above to get started!


Featured Apps

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What do I do if I'm having issues with my Disney Digital Books or Apps purchase?

 Learn how to restore purchases and request a refund.

Retired Disney Interactive Games

 Learn more about retired or closed Disney Interactive games and services.

About Disney Story Central

 General information about the app, including features, requirements, and troubleshooting.

What can I do when I'm logged in to help.disney.com?

 Learn how to use the My Tickets feature.

About Planes: Storybook Deluxe

 General information about the game, including features and system requirements.

How do I turn off push notifications on Android?

 Learn how to adjust app settings.

About Big Hero 6: Baymax Blast

 General information about the app, including features, requirements, and troubleshooting.