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Welcome to the Apps Help Center

Our Apps help center contains app features and requirements, answers to common questions, and troubleshooting tips. Choose a product or enter a question in the search bar above to get started!


Featured Apps

Most Viewed:

How do I view my child’s activity within the Disney Imagicademy apps?

 Find out how to track your child's progress

About Disney Imagicademy Parents

 General information about the app, including features, requirements and troubleshooting.

Retired Disney Interactive Games

 Learn more about retired or closed Disney Interactive games and services.

About Disney Magic Timer

 General information about the app, including features, requirements, and troubleshooting.

About STAR WARS™ Journeys: Beginnings

 General information about the app, including features, requirements, and troubleshooting.

Why won't an app launch after iOS 8 update?

 Learn about compatibility issues with iOS updates.

Why does it say the "bundle list is empty" when I try to redeem my code?

 Learn more about redeeming codes in Disney Story Central.