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What's the difference between my penguin name and username?

Details about your Disney Account and penguin name.

Why can't I log into my Disney account?

Get help logging into your account to pre-register.

Can I use my Club Penguin name in Club Penguin Island?

Helpful tips for selecting your Club Penguin Island penguin name.

What can I bring with me from Club Penguin?

Learn more about penguin items and names.

How do I create a new account?

Learn how to pre-register or register your new penguin name.

How long will it take to download?

Details about downloading content for Disney Junior Appisodes.

How do I download purchased or subscribed Appisodes on another device?

Learn how to restore a subscription or previously purchased Appisodes.

How do I resolve issues with downloading an Appisode?

Troubleshooting tips for content download issues.

Subscriptions: How do I remove downloaded Appisodes?

Learn how to manage content on your device.

How does the 7-day free trial work?

Details about the free trial period for Disney Junior Appisodes.