Disney Chat

End Chat

DisneyLife

Can I adjust the video picture quality?

posted on 2016/12/08


Two things can affect picture quality: your device and your internet speed. DisneyLife automatically adjusts to give you the best experience in every situation.

With downloads, only the device matters. Videos will play in the highest definition your device can support.


For the live TV channels, the images may appear a bit pixelated at first, but they will adjust on their own a few seconds after streaming starts.


Watching in HD

First, you need a device that can play HD video. Not sure if yours can? Ask the manufacturer, or dig out your owner manual. 
Make sure your connection is fast enough to play HD video, too. Ask your internet provider if you’re unsure. 


For more about downloading videos or anything else, check out How do I use Downloads?

Live TV channels will stream in SD.

 

‘I'm a precision instrument of speed and aerodynamics’
– Lightning McQueen, Cars

Was this article helpful?


Still looking for the right answer?

Contact Us

We recommend contacting us by

Email

Other ways to contact

Logo

Chat

Logo

Call Me Now

Logo

Free Phone

You can call us, or start a live chat, from 9am-9pm, 7 days a week. Or drop us an email and we’ll get back to you as soon as we can!