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How do I cancel my DisneyLife membership on Google Play?

posted on 2016/11/11


If you signed up through Google Play, please note we cannot cancel on your behalf, as we don’t hold your payment details. 

You need to contact Google Play to cancel your subscription either through the Play Store or through the Google payments centre.


To cancel through the Google Play Store
 
  1. Open the Google Play Store.
  2. Tap the Menu (three horizontal lines) in the top left corner.
  3. Tap Account in the drop-down menu.
  4. Tap Subscriptions, then Cancel next to the DisneyLife app.
  5. Tap Yes to confirm.


To cancel through payments.google.com

 
  1. Go to payments.google.com and log in with your Google Play Store credentials.
  2. Along the left side of your screen, select Bills and accounts.
  3. Select the subscription you want to cancel, then choose Cancel subscription.
If you tried these steps and are still having issues, or have related queries, please contact us.

When you cancel your membership, it will end when your current billing period is over. Until then, you can carry on enjoying everything DisneyLife has to offer.

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