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DisneyLife

How do I use Downloads?

posted on 2016/12/15


Downloading from DisneyLife

Everything on DisneyLife can be downloaded. How long each download takes will depend on the file size, as well as your internet connection.
 
Here’s what you do:
  1. From the title page, check the size of the download.
  2. If you’re happy to go ahead, tap the Download button (the downwards-pointing arrow).
  3. You can check the progress of your download at any time.

Congratulations: you’re ready to enjoy DisneyLife offline!


Playing your downloads

When your download is complete, it will appear in Downloads.

Remember: you’ll need to sign in while connected to a Wi-Fi or mobile network, before you can play your downloads, as trying to log in offline won't work.

To find your downloaded content:
  1. From the home screen, tap your Character in the top right corner (for iOS) or the menu icon in the top left corner (for Android).
  2. Tap Downloads.
  3. Choose your download.
  4. Tap the Play button, and enjoy!

If you are trying to access your downloads from outside the UK, here are a few things to keep in mind:

• Complete all downloads while still in the UK.
• Make sure you’re signed in the app before leaving the country.
• Once at your destination, to play your downloads, you will need to:
  1. Set your device to airplane mode or turn your Wi-Fi off.
  2. A message box will automatically pop up when you open the DisneyLife app: select Go To Downloads.
  3. Then just tap Play to enjoy your favourite content.

Please note that, if you delete the DisneyLife app from your device whilst you are outside of the UK, you won't be able to access your downloads.


Deleting your downloads

If you’d like to free up space on your device, you can delete any of your downloads by following these steps:
  1. From the home screen, tap your Character in the top right corner (for iOS) or the menu icon in the top left corner (for Android).
  2. Tap Downloads.
  3. Go to the item you want to remove.
  4. Below each tile, you’ll see a Download button. Tap this, and that item will be removed from your Downloads.

 
Mine!’
– Seagull, Finding Nemo

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