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Compatible Devices

posted on 2016/10/31


This information is correct as at 04th August, 2016. We reserve the right to update the internet and device compatibility list in the future including removing certain devices or operating systems which may no longer be supported or maintained. To see earlier versions of the Internet and Device Compatibility requirements click Which devices used to be compatible with DisneyLife?


Content Accessibility

For the full DisneyLife experience, you will need to download the DisneyLife App on a compatible Smartphone or Tablet device (see below) where you will have access to all of the available Content using a UK Internet connection or prior download.
 
Without the DisneyLife App you can have a limited DisneyLife experience using your compatible desktop web browser (see below) where you will only have access to available Movies and TV Box sets. There is no mobile web browser playback experience.
 

Image Quality

Image quality will vary depending upon the speed of your broadband or internet connection and the device you use to view the content, and may also be affected by your location, bandwidth available and configuration of your device.  A download speed of at least 5.0 Mbps per stream is recommended to receive High Definition (HD) video content, which is defined as 720p or better; 10.0 Mbps is recommended to receive content at 1080p.  Content is not available in HD on all devices and not all content is available in HD; content which is downloaded to the device for offline viewing is not available in HD.
 
 
Device Compatibility 
 
Smartphone/Tablet Device & OS requirements:

 

  • Apple iPhone and iPads running iOS 8.x +

  • Android devices running Android 4.3.x +



Desktop and Mobile Browsers:
 

  • Microsoft Silverlight version 5.1 (5.1.40416.0) or above

  • Internet Explorer 9 or above, Firefox 15 or above, Safari 5 or above, or Chrome version 37 or later

  • Microsoft Windows XP SP2 or above, Macintosh OS X 10.5 or above, or Linux

  • JavaScript and Cookies enabled

 

Other Devices:

 

  • Apple TV: You can also play DisneyLife content to your TV wirelessly via Apple AirPlay using your Apple TV where all video /audio content streamed will be in Standard Definition (SD).

  • Android TV – Disneylife is compatible with Android TV where movies and TV box sets can be streamed in HD (where available).
  • Chromecast: DisneyLife is compatible with Chromecast on Android, allowing you to stream movies and TV box sets on your TV. The content available in HD when streamed via Chromecast to a compatible device will be in HD.

Supported:
 

  • Google Nexus Player

  • NVidia Shield

  • Sharp TV

  • Sony Bravia TV


NOT supported:
 

  • Razer Forge

  • Freebox TV (Mini 4K)

  • LGE - ST940I-UP

  • LGE - LAP250U

  • TPVISION 4K UGH Razor Slim LED TV

  • TPVISION 4k & Full HD Slim LED TV

 

 

Number of Devices

You can use register up to 10 devices and utilise 4 concurrent streams per account.
 

Data Charges

When accessing DisneyLife over your mobile network (not on Wi-Fi), you will be using your data allowance. By default, streaming content via 3G/4G is turned off when you install DisneyLife. You have the ability to change this in your account settings. If you are using 3G or 4G to access the DisneyLife Service please make sure you are aware of the amount of data in your pay as you go or contract allowance. Disney is not responsible for any charges (including internet or data charges) you may incur in using the DisneyLife Service.
 

Downloads/Offline Viewing

You can access unlimited temporary downloads per device (subject to device capacity) for as long as you have an active DisneyLife account. You may only download content in the UK and can access the content downloaded to your device whilst you are in offline mode for up to 30 days.


Available Languages

DisneyLife is available in the UK only in English, certain content within DisneyLife is also available in the following languages: French, German, Italian and Spanish.

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