This information is correct as at 04th August, 2016. We reserve the right to update the internet and device compatibility list in the future including removing certain devices or operating systems which may no longer be supported or maintained. To see earlier versions of the Internet and Device Compatibility requirements click Which devices used to be compatible with DisneyLife?
For the full DisneyLife experience, you will need to download the DisneyLife App on a compatible Smartphone or Tablet device (see below) where you will have access to all of the available Content using a UK Internet connection or prior download.
Without the DisneyLife App you can have a limited DisneyLife experience using your compatible desktop web browser (see below) where you will only have access to available Movies and TV Box sets. There is no mobile web browser playback experience.
Image quality will vary depending upon the speed of your broadband or internet connection and the device you use to view the content, and may also be affected by your location, bandwidth available and configuration of your device. A download speed of at least 5.0 Mbps per stream is recommended to receive High Definition (HD) video content, which is defined as 720p or better; 10.0 Mbps is recommended to receive content at 1080p. Content is not available in HD on all devices and not all content is available in HD; content which is downloaded to the device for offline viewing is not available in HD.
Smartphone/Tablet Device & OS requirements:
Desktop and Mobile Browsers:
Microsoft Silverlight version 5.1 (5.1.40416.0) or above
Internet Explorer 9 or above, Firefox 15 or above, Safari 5 or above, or Chrome version 37 or later
Microsoft Windows XP SP2 or above, Macintosh OS X 10.5 or above, or Linux
Google Nexus Player
Sony Bravia TV
Number of Devices
You can use register up to 10 devices and utilise 4 concurrent streams per account.
When accessing DisneyLife over your mobile network (not on Wi-Fi), you will be using your data allowance. By default, streaming content via 3G/4G is turned off when you install DisneyLife. You have the ability to change this in your account settings. If you are using 3G or 4G to access the DisneyLife Service please make sure you are aware of the amount of data in your pay as you go or contract allowance. Disney is not responsible for any charges (including internet or data charges) you may incur in using the DisneyLife Service.
You can access unlimited temporary downloads per device (subject to device capacity) for as long as you have an active DisneyLife account. You may only download content in the UK and can access the content downloaded to your device whilst you are in offline mode for up to 30 days.
DisneyLife is available in the UK only in English, certain content within DisneyLife is also available in the following languages: French, German, Italian and Spanish.