Disney Chat

End Chat


What can I do if I have a complaint?

posted on 2016/08/22

If you have a complaint, please contact us directly at help@disneylife.co.uk 
You can find out about the European Commission’s Online Dispute Resolution (ODR) platform here: http://ec.europa.eu/consumers/odr

At present, we do not use alternative dispute resolution (ADR) including through the ODR platform as a means of settling consumer complaints.


Was this article helpful?

Still looking for the right answer?

Contact Us

We recommend contacting us by


Other ways to contact




Call Me Now


Free Phone

You can call us, or start a live chat, from 9am-9pm, 7 days a week. Or drop us an email and we’ll get back to you as soon as we can!