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What can I do if the website won’t load?

posted on 2016/10/31

The DisneyLife website is where you make changes to your membership. You can stream directly from your browser, too.

To be able to stream the Movies and TV Box Sets your browser will need: 
  • Microsoft Silverlight version 5.1 (5.1.40416.0) or above
  • Internet Explorer 9 or above, Firefox 15 or above, Safari 5 or above, or Chrome version 37 or later
  • Microsoft Edge on Windows 10
  • Microsoft Windows XP SP2 or above, Macintosh OS X 10.5 or above, or Linux
  • Javascript and Cookies enabled

If it won’t load, first check to see if other websites are working normally. If not, it’s probably an issue with your internet – please contact your provider.


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