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Why aren’t my payment details being accepted?

posted on 2016/10/31

DisneyLife is a monthly membership. When you join, you’ll need to enter payment details so you can be billed each month. (Your first month is free.)

For more information on accepted payment methods, check out How do I pay for DisneyLife?

If you’re having issues setting up entering your billing details, check that:

  • You’re using an accepted credit or debit card. For more details, see How do I pay for DisneyLife?

  • The card isn’t expired.

  • You’re using a billing address in the UK.

  • You’ve filled all the required fields (marked with an *).

 Still having issues? Try a different credit or debit card.

‘Oh, that darn paperwork! Wouldn't it be easier if it all just blew away?’
– Mike Wazowski, Monsters, Inc.

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