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Why aren’t my payment details being accepted?

posted on 2016/12/08

DisneyLife is a monthly subscription. When you join, you’ll need to enter payment details so you can be billed each month. (Your first 7 days are free.)

If you’re having issues setting up entering your billing details, check that:

  • You’re using an accepted credit or debit card. For more details, see How do I pay for DisneyLife?

  • The card isn’t expired.

  • You’re using a billing address in the UK.

  • You’ve filled all the required fields (marked with an *).

 Still having issues? Try a different credit or debit card.

‘Oh, that darn paperwork! Wouldn't it be easier if it all just blew away?’
– Mike Wazowski, Monsters, Inc.

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