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Why is my penguin banned?

posted on 2017/05/05

Bans only happen when a penguin has broken a rule. Here are the rules:
Respect others
No bullying or being mean to others

Chat nicely
No rude or inappropriate language

Stay safe online
No sharing personal information

Play fair
No cheating or use of third-party programs

Another penguin can't place a ban on your account.

To find out why your account was banned, your parent or guardian can send an email to our support team.
Please have your parents click the Contact Us button below and include the following information:
  • The username on the account.
  • The penguin name on the account.
  • The date and approximate time that the penguin was banned.

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