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Why won't the app open when I first download it?

posted on 2016/10/31

Once you’ve downloaded DisneyLife, the icon should appear next to the other apps on your device.

Tap this and you’ll be taken to a screen where you can sign in, or sign up if you haven’t already joined DisneyLife.

If nothing happens when you tap the DisneyLife icon, try the steps in What do I do when DisneyLife isn’t working properly?. Check after each step to see if the problem’s still there.

‘Come on, you big moose! Open up I tell ya’
 – Jiminy Cricket, Pinocchio

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