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Club Penguin App

  • Android (Google Play)
  • iOS

Can I get a refund if I purchased a membership in the Club Penguin app?

posted on 2017/01/07

Apple Inc.

All purchases you make on the Club Penguin mobile app for iOS are subject to Apple Inc. Terms of Use and refund policy.

If you have any questions or would like to request a refund, please do the following:
  1. Visit Apple's support site: https://getsupport.apple.com/
  2. Select 'Apple ID' 
  3. Select 'iTunes Store & App Store'
  4. Choose the most appropriate topic for your issue

Google Play

Our support team can review Google Play refund requests. Please click the Contact Us button below and include the following information in your message:
  • Full Name as it appears on your Google Play account
  • Email address as it appears on your Google Play account
  • All relevant Google Play order numbers
  • Explanation for the refund request

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