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How do I activate my child's account?

posted on 2014/09/25

Your child can play Club Penguin for 7 days with their new account. After that, you will have to activate their penguin so they can continue to explore! You can also activate their account at any time before the 7 days is up.
Here’s how:

1. Click Activate Penguin in the activation email. If you don't see the activation email, try checking your junk or bulk mail folders.

Image of penguin activation email

2. Select Standard Safe Chat or Ultimate Safe Chat, then click Activate.

Image of Standard Safe Chat and Ultimate Safe Chat selection screen

3. Choose Limited Play (for free accounts), or Unlimited Play (to purchase a membership). Please note that you can purchase a membership at any time through the membership page.

Image of login screen after penguin is activated

If you run into issues clicking the Activate Penguin button in the activation email, visit this link. From here you can enter your child's penguin name and activation code.

Activate your Penguin screen

You'll find their unique activation code at the bottom of the activation email, under Account Details.

image of account details in activation email

If you can't find the activation email, click here to have it resent.


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