I am experiencing issues with my Nintendo DS game.
Try the following if you're having issues with the game:
1. Make sure you are using only licensed accessories for your Nintendo DS. Unlicensed products may work with some, but not all Nintendo DS game.
2. Inspect the connector pins of your Game Cards or Game Paks. Ensure they are clean and not damaged.
3. Try the Game Card in another Nintendo DS. If the game works properly in another system, the problem may rest with your Nintendo DS. In such a case, contact Nintendo for more information. If the game still does not work in another system, it is likely a problem with the Game Card. Consider exchanging the game at the original place of purchase.
4. If the steps above have not resolved your issue, please contact Nintendo's Consumer Service Department at 1-800-255-3700 for assistance.