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Why is the play button unavailable and grayed out?

posted on 2016/08/23

Our development team is aware that some players aren't able to access their game due to the 'Play' button being unavailable. While our support team isn't able to fix this issue, our developers are working on a resolution. Please check your app again soon, as the issue will be fixed in time. 

Image of the play button greyed out

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