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iOS - I didn't get my purchase of gems, coins, or lives

posted on 2016/11/14


If you haven't received your purchase, please report the issue to Apple through the following steps:
 
  1. Visit Apple's support site: https://getsupport.apple.com/
  2. Select 'Apple ID' 
  3. Select 'iTunes Store & App Store'
  4. Choose the most appropriate topic for your issue

Android
If you're an Android player, please refer to this article: Android - I didn't get my purchase of gems, coins, or lives

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