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Nemo's Reef

  • Android (Google Play)
  • Kindle Fire HD (Amazon)
  • PC
  • iOS

Android – Restore Reef

posted on 2014/07/23

If you have accidentally deleted, reinstalled, or lost Nemo's Reef from your device, or if you have acquired a new phone or tablet, we can restore your reef profile for you.
Contact us with the following information to help recover your reef profile on your Android device:
  • Your full name
  • The current (TEMPORARY) profile name (see below). 

    NOTE: The temporary reef must be at least level three to restore.

    Nemo's Reef - Main screen

    1. Tap on Vitality [heart icon in the upper right corner].

    Nemo's Reef - Profile

    2. Profile name is displayed at the top of the screen.
  • The ORIGINAL profile name that you wish to recover
  • The approximate number of Pearls associated with the profile prior to recovery
  • The approximate date of the last gameplay session
  • Current level
  • Country of origin
  • Action required - (a) RECOVERY on same device, or (b) MOVE to new device
NOTE: When selecting MOVE, please remember to install the app onto the new device. Provide us the newly created temporary profile name, as well as the new device's make, model and OS version.
Once we've received and verified the information above, we will send you a confirmation email. This usually takes about three business days.

You can also contact us by selecting the orange Contact Us button below.

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