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Sweepstakes and Contests

What do I do if I'm having issues entering a contest?

posted on 2016/04/06

Can I send you an email to have you submit an entry for me?

We do not accept entries to our online contests via e-mail. To enter any of our contests, please submit your entry through the entry form on the contest website.

If you're having trouble with a website, try clearing your cache.

To enter a contest, you will need to enter your Disney username and password. If you have not yet registered with a Disney account, you can create one through the contest or sweepstakes that you are entering!

When I attempt to enter one of your contests, the form keeps telling me that my member name and password are invalid.

First things first, double check that you're using your correct member name and password. To retrieve your member name or password, click the Forgot member name or Forgot password links on the login page you're visiting.

Be sure to read How do I register for a Disney account online? for more information about recovering your account, password resets, and more.

I haven't been able to enter one of your contests for several days. How do I make up the missed entries?

We do not provide make-up entries for missed days. Please note the contest Terms and Conditions:

Sponsor does not assume any responsibility for incorrect or inaccurate capture of entry information, including but not limited to technical malfunctions, human or technical error, sending or printing errors, lost/delayed/garbled data or transmissions, omission, interruption, deletion, defect or failures of: any telephone or computer line or network, computer equipment, software or any combination thereof.

If you run into any error messages or difficulties entering a contest, let us know! Click the green Contact Us button below to send an email. And be sure to include the following info:
  • Your username
  • Name of the website/contest you're trying to log into
  • Any error messages you're seeing

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