If you haven't received the crystals you've purchased:
Wait 24 hours to see if the crystals are applied to your account.
If the crystals haven't appeared after 24 hours, contact our support team by clicking the 'Contact Us' button below. In your message explain that you haven't received the crystals you purchased.
After you've completed this process you'll receive an automated e-mail thanking you for contacting us. Reply to this e-mail with the following information:
A support representative will look over the information you've provided and reply to you soon.