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Who do I contact if I have a question or concern about closed captioned episodes?

posted on 2016/04/01

Your opinion matters. If you have questions or concerns about closed captioned episodes on any of the Disney TV networks, network websites/apps, or Disney.com websites/apps, we can be reached by email at closedcaption@disneychannel.com. We can also be contacted by phone at 877-466-6669.

So that we can assist you better, please include the following information when contacting us:

1. The name of the program and episode.
2. Was this episode on-air, online, or in an app?
  • On-air – which network were you watching, and who is your television provider?
  • Online – which website were you on?
  • App – which app were you using?
3. A brief description of the issue.
4. The date and time it occurred.
5. Your contact information (name, phone number, email address).
Thank you for your concern and your help!

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