Welcome to Disney Tickets Guest Services

Enter your question or a keyword into the search bar, choose a show, or select an article to get started!


Featured Shows

General
Aladdin
The Lion King
Disney On Ice presents Passport to Adventure
STAR WARS™ Identities The Exhibition

Most Viewed Articles

I have lost my tickets, what should I do?

 What to do in case of lost or misplaced tickets.

Can I get a refund on my tickets?

 Information relating to refunds on tickets.

Does my child need a ticket?

 Information on tickets for children

What is a restoration levy?

 Further information about the restoration levy fee.

Is there a cost to exchange my tickets?

 Information on costs relating to exchanging tickets.

Where is my booking confirmation?

 Where to find your booking confirmation.

I chose to collect my tickets for The Lion King from the box office, where and when do I collect them?

 When and where to pick up your tickets for The Lion King from the box office.

We are currently offline

You can call us, or start a live chat, from 9am-6pm, 7 days a week.

  • Logo

    Free Phone

  • Logo

    Email